2024 Global EXPO Schedule
| Monday 28 October | ||
| 9:00am – 1:00pm | CEO Keynotes & Lunch | LBCC Room 104 |
| 1:00pm – 5:00pm | EXPO Open | |
| 2:00pm – 2:30pm | Thought Leadership Leading the Way: Boosting Airline Net Promoter Scores through Enhanced Connectivity Models This session focuses on innovative strategies for leveraging enhanced connectivity to drive airline Net Promoter Scores, exploring new paradigms for customer satisfaction and loyalty within the digital frontier. | LBCC Hall B Thought Leadership Stage |
| 4:00pm – 4:30pm | Thought Leadership Embracing the New Era: Pioneering the Future of Airline IFE Curation for 2030 Experts in airline in-flight entertainment (IFE) gather to discuss forward-looking strategies and creative curation approaches intended to revolutionize the IFE landscape by 2030. | LBCC Hall B Thought Leadership Stage |
| 5:00pm – 7:00pm | APEX Welcome Reception | LBCC Hall B |
| Tuesday 29 October | ||
| 9:00am – 5:00pm | APEX/IFSA EXPO Open | LBCC Halls AB |
| 10:30am – 11:00am | Thought Leadership Loyalty and Latitude: Maximizing In-Flight Ancillary Revenue through Personalized Experiences Leaders in airline service innovation will explore strategies to maximize in-flight ancillary revenue through the lens of personalized passenger experiences, leveraging data and technology to boost loyalty and profitability. | LBCC Hall B Thought Leadership Stage |
| 2:00pm – 2:30pm | Thought Leadership IFE Viewing Religions: The Future of Airline Seatback vs BYOD This debate will center on the evolving preferences between traditional seatback screens and the BYOD (Bring Your Own Device) trend, analyzing implications for future airline strategies and passenger experiences. | LBCC Hall B Thought Leadership Stage |
| Wednesday 30 October | ||
| 9:00am – 4:30pm | APEX/IFSA EXPO Open | LBCC Halls AB |
| 10:30am – 11:00am | Thought Leadership Gateway to Engagement: Transforming Customer Experience with IFEC This discussion will delve into the transformative impact of in-flight entertainment and connectivity (IFEC) systems on global customer experiences, showcasing strategic implementations and future visions. | LBCC Hall B Thought Leadership Stage |
| 2:00pm – 2:30pm | Thought Leadership Shaping Tomorrow: Crafting the Next-Gen Digital Cabin for Enhanced Passenger Experiences Panelists will dissect groundbreaking digital innovations for the next-gen airline cabin, demonstrating how cutting-edge technologies and customer-centric design can reshape passenger experiences. | LBCC Hall B Thought Leadership Stage |
| 5:45pm – 7:15pm | Awards Ceremony | LBCC Room 104 |
Schedule subject to change.