EXPO Schedule


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Sunday 23 September 2018

15:00 – 18:30

APEX Registration

17:30 – 19:00

APEX Welcome Reception
Join us for appetizers and drinks to kick off the EXPO. Say hello to your old friends, connect with colleagues and make some new contacts. You have the rest of the night on your own to continue your conversations and enjoy Boston.


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Monday 24 September 2018

07:30 – 18:00

APEX Registration

08:45 – 12:00

General Educational Sessions
The Education Day kicks off with keynote addresses focusing on the passenger experience from a range of aviation and technology executives all working to improve the industry and experience.

12:00 – 14:00

Lunch

14:00 – 17:00

Breakout Educational Sessions
Afternoon sessions are divided into specific tracks enabling attendees to learn more about a certain area of interest.

17:45 – 19:15

APEX Awards Ceremony
The industry's best-of-the-best are awarded at this evening awards ceremony. The APEX Awards recognize the best airlines and vendor partners in passenger experience, from ticket purchase to final arrival, and were selected by industry peers and experts. This red carpet event will include cocktails and light appetizers.


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Tuesday 25 September 2018

07:30 – 18:00

APEX Registration

07:30 – 08:45

Airline Breakfast

09:00 – 18:00

EXPO


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Wednesday 26 September 2018

08:00 - 09:00

APEX Annual General Meeting
The Annual General Meeting (AGM) is held each year at the EXPO for the purpose of receiving the annual reports from officers, directors and committees, and for the transaction of other association business. Meet the new Board of Directors, voted on by members online prior to the EXPO. All APEX members are strongly encouraged to attend and participate in the highly interactive discussion about the future of the industry and the organization.

08:00 – 18:00

APEX Registration

09:00 – 18:00

EXPO

19:30 – 22:30

APEX Networking Event
After building relationships and strengthening partnerships on the EXPO floor, meet your industry colleagues for a night of networking.


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Thursday 27 September 2018

08:00 – 15:00

APEX Registration

09:00 – 17:00

EXPO

* Subject to change

Educational Sessions

Details coming soon.


Meet the Speakers


Doug Parker

CEO, American Airlines

Calin Rovinescu

CEO, Air Canada

Andres Conesa

CEO, Aeromexico

Stephen Kavanagh

CEO, Aer Lingus

APEX Awards

The APEX Awards recognize specific achievements that are successfully implemented in the past year (defined this year as July 2017 – June 2018). The achievements should not be just a general improvement or a modification upon an already existing program – they must be innovative and brand new.


Best Video Curation

This new APEX Award is to award airlines and/or their vendor partners who curate a great selection of video programming within the budget provided. In other words, it’s not how much content, it’s the careful assortment of content which is noteworthy.

Best Original Audio

This new APEX Award was created to award airlines and/or their vendor partners for creating an outstanding audio station or audio collection.

Best Original Video

This new APEX Award was created to award airlines and/or their vendor partners for creating a new video – inflight safety video, airline promo video, etc.

Best Cabin Innovation

This new APEX Award was created to award airlines and/or their vendor partners’ innovation in creating a thoughtful new cabin environment either in a new delivery or retrofitted aircraft, as well as a new class of service, i.e. economy, business, first.

Best Passenger Comfort Innovation

This new APEX Award was created to award airlines and/or their vendor partners’ innovation in the world of passenger comfort, including seats, design, lighting, temperature control, air quality and more.

Best Personalization Innovation

This new APEX Award was created to award airlines and/or their vendor partners who have created a personalized passenger experience, including a service application, personalized IFE, catering experience, etc.

Best Inflight Entertainment Innovation

This new APEX Award was created to award airlines and/or their vendor partners who have created a new inflight innovation that is elevating the passenger experience via GUI design, features/applications, streaming, hardware, seat integration, etc.

Best Inflight Connectivity Innovation

This new APEX Award was created to award airlines and/or their vendor partners who have created a new inflight innovation including interactive connectivity onboard, unique WiFi features/offerings, etc.