General Information

The APEX EXPO is the industry’s largest PaxEx event exclusive to experts and decision-makers committed to elevating the level of the worldwide airline passenger experience. The four-day premier event features top-notch seminars led by industry experts, the latest and most comprehensive display of airline related technologies, products and services, and valuable networking opportunities. The EXPO will attract more than 3,000 industry professionals, including representatives from nearly 100 airlines and some 300 content providers, OEMs, systems manufacturers and other industry suppliers from around the globe. The EXPO will also be co-located with International Flight Services Association Conference & Expo and Aircraft Interiors Expo.

APEX EXPO will be located at Boston Convention and Exhibition Center (BCEC)
415 Summer Street
Boston, MA 02210

Here’s what to know before you get EXPO!



This year APEX EXPO will be co-located with IFSA EXPO and Aircraft Interiors EXPO in Boston, Massachusetts, United States.

AIX Airline Attendees and AIX Press Attendees will have access to the APEX show floor for the entire conference from Tuesday until end of show Thursday. They will also have access to APEX’s day of Education on Monday, the APEX Awards ceremony on Monday, and the APEX Networking event on Wednesday .

AIX Exhibitors will have access to the APEX show floor for the entire conference from Tuesday until end of show Thursday.

AIX Non-Exhibitors/Guests will have access to the APEX show floor on Thursday only.

IFSA Airline Attendees, IFSA Exhibitors and Guests, and IFSA Press Attendees will have access to the APEX show floor for the entire conference from Tuesday until end of show Thursday. They will also have access to APEX’s day of Education on Monday.

Local Info


The average daily high temperature in Boston in September is 73°F / 22°C and the average low temperature is 57°F / 14°C.


The currency is the United States dollar (USD). Click here for exchange rates.


The time zone in Boston, MA in September is EDT. Click here for time conversions.




All hotel reservations must be made by 31 August in order to secure the negotiated rates.

APEX is happy to provide support for members who reserve rooms within our hotel blocks. Those who select to make reservations with the hotels outside and independently of the APEX blocks however, will not enjoy negotiated concessions, or receive staff assistance regarding reservations, rates, and cancellations.

Reservations Advisory:
Please be aware that third party housing services are not authorized to act on behalf of APEX for the hotels to be listed or any other hotel. In addition, APEX has not provided any sort of contact list from which to solicit business. If you made a reservation with third parties, you are strongly encouraged to cancel your reservation and re-book through the hotel.

Westin Boston Waterfront


Aloft Boston Seaport


Element Boston Seaport


Reservation Details

Phone Reservation:

Reservation Reference:
“APEX Annual Conference & Exhibition”

Additional Hotel Reservations at YOTEL Boston

 Located 0.5 miles from the Boston Convention & Exhibition Center (BCEC).

Room Rate: $269/night + applicable state and local taxes

Rate Includes: Complimentary Internet in guest room and complimentary access to fitness center

Phone Reservation:

Reservation Reference:

Reservation Cut Off Date: 30 August 2018


Additional Hotel Reservations at Hampton Inn Boston Logan Airport

APEX Discounted Rate: $219/night +applicable local and state taxes

Rate Includes:

  • Complimentary shuttle service to and from the BCEC (APEX EXPO Location)
  • Complimentary shuttle service to and from downtown Boston and restaurants, within a 3 mile radius
  • Complimentary shuttle service to and from Boston Logan Airport every 20 minutes 24 hours a day
  • Complimentary Hot Breakfast Buffet served from 6AM – 10 AM daily
  • Complimentary WIFI throughout the Hotel and Guest Rooms
  • Complimentary in-door pool and fitness center access
  • Complimentary in-room refrigerators and microwaves are available
  • Complimentary Welcome Amenity Upon Arrival – bottled water, dry snack, fresh whole fruit
Book a room

Visas, Passports, Customs

You will need to provide your local U.S. Consulate/Embassy with the necessary documentation required for a temporary visa. It may take a few months for your application to be processed, so please allow ample time.

Basic Entry Requirements

If you are not a U.S. citizen, you likely will need a visa to enter the United States. Temporary visitors to the U.S. must comply with U.S. visa immigration law and specific procedures to apply for a visa.

Click here for more information on obtaining a U.S. Visa.

Visa Waiver Program

The Visa Waiver Program (VWP) enables nationals of certain countries to travel to the United States for tourism or business [visitor (B) visa purposes] for stays of 90 days or less without obtaining a visa. VWP travelers are required to apply for authorization though the Electronic System for Travel Authorization (ESTA), are screened at their port of entry into the United States, and are enrolled in the Department of Homeland Security’s US-VISIT program.

Click here for more information on the Visa Waiver Program.

Click here to complete the ESTA application to obtain approval before travel.

Visa Invitation Letter

If you require a letter of invitation from APEX in order to travel to the United States, please contact APEX headquarters directly by one of the following methods:

1) E-Mail
2) Call +
3) Fax +1.212.370.9047

Airline Passenger Experience Association
355 Lexington Avenue, 15th Floor
New York, NY 10017 US